Privacy Policy

Collection of personal information

We collect the following information:

  • Name
  • First name
  • Mailing address
  • Postal code
  • Email address
  • Phone/fax number
  • Gender / Sex
  • Age / Date of birth

The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.


Forms and interactivity:

Your personal information is collected through forms, namely:

  • Website Registration Form
  • Order Form
  • Competition

We use the information collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our website, in the following manner:

  • Statistics
  • Contact

We use the information collected for the following purposes:

  • Comments
  • Correspondence
  • Information or for promotional offers

Right of opposition and withdrawal

We are committed to providing you with the right to object and withdraw your personal information.
The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, you can:
Postal code: 66 route de Desvres, BEUSSENT 62170
Email: commande@choco-france.com
Phone: 0321861762
Website section: www.choco-france.com/


Right of access

We undertake to recognize a right of access and rectification to the persons concerned wishing to consult, modify or even delete information concerning them.
The exercise of this right will be done:
Postal code: 66 route de Desvres, BEUSSENT 62170
Email: commande@choco-france.com
Phone: 0321861762
Website section: www.choco-france.com/


Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • Secure Sockets Layer (SSL) protocol
  • SET (Secure Electronic Transaction) protocol
  • Access management - authorized person
  • Network Monitoring Software
  • Computer backup
  • Username / Password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal information.


Label

Our commitments to the protection of personal information meet the requirements of the following program:

  • VeriSign

Legislation

We undertake to comply with the legislative provisions set out in French texts.

European GDPR Law

GDPR stands for General Data Protection Regulation and is the latest European directive on personal data, published in 2016 and due to come into force in member states on 25 May 2018.

We use your data for the following purposes:

Based on the performance of the contract between us, we use your data to provide you with our services, and in particular:

  • ensure the creation and management of your Account;
  • sell and invoice the products and services offered on choco-france.com;
  • send you push notifications and emails regarding your use of our services;
  • transmit to the relevant departments the data that you have provided as part of your orders
  • answer your customer support questions.

Based on our legitimate interest, we use your data to:

  • carry out marketing statistics and analyses, in order to understand how you use our services;
  • offer you personalized content and improve your user experience;
  • send you, as a User, commercial and/or promotional offers, originating solely from Choco-France and exclusively concerning Beussent Lachelle products;
  • to combat fraud, your account and payment data may in particular be processed automatically during your transactions and, in the event of anomalies being detected, result in an automatic suspension of your transaction.

Based on our legitimate interest, we also use your data to personalize our advertising to avoid you being exposed to advertising that is not relevant to you, on our site or on third-party sites. We may personalize them with the following data, used in combination or individually:

  • data from advertising technologies such as web beacons, pixels, ad tags, cookies and device identifiers;
  • the information you have provided to us;
  • data obtained through the use of our service (frequency of visits, categories of advertisements visited, keywords entered, etc.) and the connection identifiers and technical data referred to in the previous article;
  • information from third parties (e.g., advertising partners and data aggregators);
  • the information we can infer from the data described above

We may, with your consent:

  • to personalize our advertisements based on your immediate environment;
  • to share your data with our advertising partners, data controllers, for the purpose of personalizing our advertisements, on our site or third-party sites. You can configure and refuse this data sharing at any time.

We do not share your personal data with our third-party partners without your consent. However, if you click on an advertisement, its advertiser will be able to know that you have visited the page where you clicked.

We may also send you commercial and/or promotional offers from third parties, only with your consent, collected in particular when you receive a message from Choco-France offering access to the offers of these third-party companies.

Your data is in no way sold to third-party companies by Chocolaterie Beussent Lachelle.

Finally, we may process your data for evidentiary purposes and to comply with our legal obligations.